FREQUENTLY ASKED QUESTIONS

For your convenience, answers to most questions can be found in our FAQ database.
Search Frequently Asked Questions

FINANCING YOUR MAZDA

Mazda has partnered with Chase Auto Finance to provide you with a variety of auto financing options. For information on financing your Mazda vehicle, please check out the latest special financing offers and contact your local Mazda Dealer for complete details.
View Special Financing Offers

For existing Mazda American Credit customers, please call:
(800) 945-6000
Monday–Friday, 7:00 a.m.–8:00 p.m. Central Time
Saturday, 7:00 a.m.–5:00 p.m. Central Time
Or, visit their Web site:
mazdacredit.com

RECALLS AND SPECIAL SERVICE PROGRAMS

Information regarding a pending or resolved Mazda recall or Special Service Program can be found at MyMazda.com. There, you can search by VIN to determine if your vehicle is affected by a recall or SSP.
Search For a Recall

VEHICLE IMPORT AND EXPORT

Mazda USA only handles vehicles imported or exported between the USA and Canada that were originally distributed and sold in the USA. For vehicles originally distributed and sold in Canada, click here.

Import/Export Request Form (PDF)

When completed and signed, please email importexportrequest@mazdausa.com or fax the form to (949) 272-4867. For additional information, please visit our Frequently Asked Questions page